ALLIED
Automated Loan Information
You can obtain basic loan information, 24 hours a day, 7 days a week, by using our
automated touch tone response telephone system. Just dial 1-800-356-3442 or in Des Moines, IA 224-7166 and
follow the instructions. You can find out your account balance, your next payment
due date, your tax and insurance amounts, and other useful and interesting loan
information.
IN THE FUTURE, you will be able to obtain this same information through your
computer on our Internet pages! This is just another example of how ALLIED
provides Premier Service to our customers.
The help sheet below will assist you in using our automated loan information system.
Automated Loan Information System Help Sheet
Press 1 If You Have a Touch Tone Phone
- Press 1 for Account Information
- Press 1 for Current Loan Status Information
- Press 2 for Tax and Insurance Information
- Press 3 for Current Year-to-Date Information
- Press 4 for Prior Year-to-Date Information
- Press 8 to Return to the Main Menu
- Press 0 to Reach a Customer Service Representative
- Press 2 for Refinance, Correspondent Lending, or Reverse Mortgage Information
- Press 1 for Refinance Information
- Press 2 for Correspondent Lending Information
- Press 3 for Reverse Mortgage Information
- Press 8 to Return to Main Menu
- Press 0 to Reach a Customer Service Representative
- Press 3 for Information on Payoffs, Assumptions, or Releases
- Press 1 for Payoffs
- Press 2 for Assumptions
- Press 3 for Releases
- Press 8 to Return to the Main Menu
- Press 0 to Reach a Customer Service Representative
- Press 4 to Order a Coupon Book
- Press 5 for Information on Automatic Payment Processing
- Press 6 if Your Loan Is Transferring to ALLIED from Another Institution
- Press 8 to Repeat this Main Menu
- Press 9 to End the Call
- Press 0 to Reach a Customer Service Representative
- If you know your party's extension number, you may dial it at any point in these messages.
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